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Client support

How Can We Help?

Everything you need to manage your Answer Anywhere system. Existing clients can log in to the support portal to submit change requests and get help.

Existing Clients

Log in to the client portal to submit change requests, update your system, and get support from our team.

Log In to Support Portal →

Use the email address you signed up with

Not a Client Yet?

Get started with a dedicated business number and professional phone system from $29/month. We set everything up for you.

Get My Business Number →

What You Can Change

Business Hours

Update when your phones ring and when calls go to voicemail.

Free
Greeting Audio

Upload a new auto-attendant greeting or hold music file.

Free
Call Forwarding

Update the number your business calls forward to.

Free
Voicemail Email

Change where voicemail transcripts and audio files are sent.

Free
Add Extension

Add a new team member or department extension to your system.

$59 white-glove
Modify IVR Menu

Restructure your call flow, add departments, or change routing logic.

$59 white-glove

Frequently Asked Questions

How long does setup take?

Most clients are live within 24 hours of signing up. We schedule a 30-minute Zoom call, configure everything together, and you're answering calls professionally the same day.

Can I keep my existing business number?

Yes. Number porting is available as a white-glove service for $59. We handle the entire porting process and keep you updated throughout.

What app do I use to answer calls?

We install a softphone app on your iPhone or Android during your setup call. You can also answer calls from any web browser. Your personal number is never exposed to callers.

What happens if I miss a call?

Missed calls go to your professional voicemail. You'll receive an email with the audio file and a text transcript within minutes so you can follow up fast.

Can I cancel anytime?

Yes. No contracts, no cancellation fees. Cancel anytime through the support portal and your subscription ends at the end of your current billing period.